Privacy Policy

Welcome to the QA Hotel

QA Hotel - Privacy Policy


General
QA Hotel is committed to protecting your personal information.

To ensure the confidentiality of your personal information QA Hotel uses leading edge security technology and procedures that are regularly reviewed and updated. Your data is protected by Secure Socket Layer (SSL) 128bit encrypton to ensure safe transmission.

QA Hotel is bound by the Privacy Act 1988 (Cth) (“Privacy Act”), including the National Privacy Principles (“NPP's").

However, acts done or practices engaged in by QA Hotel, which are directly related to:

  • a current or former employment relationship between QA Hotel and you; and
  • an employee record held by QA Hotel and relating to you,
are exempt from the Privacy Act, including the NPP's.

This policy sets out how QA Hotel manages your personal information.

QA Hotel encourages you to check its web site regularly for any updates to this privacy policy.

Collection
QA Hotel may collect and hold information about a range of persons it comes into contact with, including:

  • clients, prospective clients, business associates and their employees;
  • job applicants;
  • suppliers and their employees;
  • contractors; and
  • individuals who visit the QA Hotel web site.
QA Hotel only collects and holds personal information that is necessary for it to provide you with the services you are seeking, or otherwise to enable it to operate its business so as to carry out its function as a designer, manufacturer and retailer of individually crafted artistic works.

The personal information QA Hotel collects and holds about you depends on your interaction with QA Hotel. It may include:

  • your contact details, including your name, organisation, occupation, job title, address, phone number, facsimile number and email address;
  • details of your qualifications, membership of professional associations, interests and expertise;
  • referral information;
  • information you give QA Hotel in the course of your relationship with QA Hotel as a client, prospective client, prospective employee or supplier;
  • information QA Hotel obtains from you or other persons in the course of providing services for you or your employer;
  • where necessary, financial information; and
  • where necessary, health information.
Generally, QA Hotel will collect and hold your personal information for the purpose of:

  • providing services to you or someone else you know;
  • providing you with information about other services that QA Hotel offers that may be of interest to you;
  • providing you with information relevant to the operation of your business (such as updates on new products or exhibitions);
  • facilitating QA Hotel's internal business operations, including the fulfilment of any legal requirements;
  • analysing QA Hotel's services and customer needs with a view to developing new and/or improved services;
  • contacting you, in the case of an emergency involving someone else you know; and
  • contacting you to provide a testimonial for QA Hotel.
Personal information will generally be collected by QA Hotel directly from you. There may, however, be some instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect personal information directly from you. We will usually notify you about these instances in advance, or where that is not possible, as soon as reasonably practicable after the information has been collected.

If the personal information you provide to QA Hotel is incomplete and/or inaccurate, QA Hotel may be unable to provide you, or someone else you know, with the services you, or they, are seeking.

Web site
When you access QA Hotel's web site, QA Hotel may collect additional personal information about you in the form of:

  • the date and time of your visit;
  • the pages you visited and documents downloaded;
  • your internet service provider;
  • if you accessed the web site via a link from another site (such as a search engine), the address of the web site you came from; and
  • your IP address (that is, the single numerical address for your computer on the internet, which consists of four consecutive numbers ranging between 0 and 255) and/or domain name (that is, the textual address for your location on the internet which corresponds to your IP address, which the internet computers can read).
Also, QA Hotel's web site may at times use cookies. A cookie is a message given by a web server (that is, a computer that delivers or serves up pages on the world wide web such as www.bodostudio.com to a web browser (that is, software, such as Microsoft Internet Explorer, used to locate and display pages on the world wide web). The web browser stores the message in a text file. The message is then sent back to the web server each time the web browser requests a page from the web server.

Cookies do not identify you personally, but they may link back to a database record about you.
QA Hotel may use cookies to monitor usage of QA Hotel's web site and to create a record of visits to QA Hotel's web site and what pages are viewed so that QA Hotel may operate its business more effectively. If you do not wish to receive cookies, you may be able to adjust the settings of your web browser to refuse them.

Use and disclosure
Generally, QA Hotel only uses and/or discloses personal information about you for the purposes for which it was collected (as set out above). However, QA Hotel may disclose personal information about you to:

  • where you ask us for a referral, other providers of artistic services;
  • service providers, who assist QA Hotel in operating its business, but only to the extent necessary for the service provider to provide the services QA Hotel has contracted out to them;
  • your authorised representatives;
  • a purchaser of the assets and operations of QA Hotel's business, providing those assets and operations are purchased as a going concern; and
  • QA Hotel’s related entities (if any).
Security
QA Hotel stores your personal information in different ways, including in paper and in electronic form. The security of your personal information is important to QA Hotel. QA Hotel takes all reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure, including electronic and physical security measures.

Access
You may access personal information QA Hotel holds about you, upon making a written request. QA Hotel will endeavour to acknowledge your request within 14 days of its receipt and to provide you with access to the information requested within 30 days. Requests for large amounts of information, or information not currently in use, may require further time before a response can be given. QA Hotel may charge you a reasonable fee for processing your request.

QA Hotel may decline a request for access to personal information where, among other things:

  • providing access would pose a serious threat to the life or health of an individual;
  • providing access would have an unreasonable impact upon the privacy of other individuals;
  • the request for access is frivolous or vexatious;
  • the information relates to existing or anticipated legal proceedings between QA Hotel and you, and the information would not be accessible by the process of discovery in those proceedings;
  • providing access would reveal information about a commercially sensitive decision making process;
  • providing access would be unlawful;
  • denying access is required or authorised by or under law;
  • providing access would prejudice negotiations between QA Hotel and you;
  • providing access would be likely to prejudice an investigation of possible unlawful activity; or
  • providing access would be likely to prejudice the activities of enforcement bodies.
If, upon receiving access to your personal information or at any other time, you believe the personal information QA Hotel holds about you is inaccurate, incomplete or out of date, please notify QA Hotel immediately. QA Hotel will take reasonable steps to correct the information so that it is accurate, complete and up to date. If QA Hotel disagrees with you about whether your personal information is inaccurate, incomplete or out of date, and you ask QA Hotel to associate with your personal information a statement claiming that your personal information is inaccurate, incomplete or out of date, QA Hotel will take reasonable steps to do so.

QA Hotel will provide reasons for any decision to refuse access to, or correction of, personal information.

Links to other web sites
QA Hotel's web site may contain links to other web sites. QA Hotel is not responsible for the privacy practices of linked web sites and so linked web sites are not subject to QA Hotel's privacy policies and procedures.

Updates
This privacy policy may be updated by QA Hotel from time to time.

Feedback
If you have any queries or concerns about QA Hotel's privacy policy or the way in which QA Hotel handles your personal information, please contact QA Hotel's privacy officer at:

Street address: The Queens Arms Hotel, 64 James Street, New Farm, QLD, 4005. Australia. (please attention “Privacy Officer”)

Email address: info@qahotel.com (please attention “Privacy Officer”)

Telephone: + 61 (0) 7 3358 2799

More information
For more information about privacy in general, you can visit the Australian Federal Privacy Commissioner's web site at www.privacy.gov.au.


QA Hotel
The Queens Arms Hotel
64 James Street
New Farm
QLD, 4005
P: 07 3358 2799
W: www.qahotel.com
E: info@qahotel.com